Privacy Policy
At Artisan County Hampers, we respect your privacy and are committed to protecting your personal information. This Privacy Polity explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us. We comply with the UK General Data Protection Regulation (UKGDPR) and the Data Protection Act 2018.
Information we collect
We may collect the following types of information:
- Personal details: your name, email address, phone number, and delivery address.
- Payment information: details necessary to process your purchase (we do not store card details).
- Technical data: IP Address, browser type, operating system, and pages visited on our site.
- Marketing preferences: your consent to receive emails, promotions, or newsletters.
How we use the information
We use your data to:
- Process and deliver your orders.
- Communicate with you about your purchase or any queries.
- Send you updates or offers (only if you've opted in).
- Improve our website, service, and customer experience.
- Comply with legal or regulatory obligations.
How we protect your data
Your personal information s stored securely, and we take appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss. All payment transactions are encrypted through trusted third-party payment providers.
Sharing your information
We do not sell or rent your personal data. We may share information only with trusted third parties who help o operate our business, such as>
- Payment processors (e.g. Stripe, Paypal).
- Delivery and courier service.
- Website hosting and analytics providers.
Each of these partners is required to keep your data safe and use it only for the agreed purpose.
Cookies
Our website uses cookies to enhance your browsing experience and understand how visitors use our site. You can choose to accept or decline cookies through your browser settings. For more details, please refer to our cookie policy.
Your rights
You have rights to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data ("the right to be forgotten").
- Withdraw consent to receive marketing communications.
- Lodge a complaint wit the Information Commissioner's Office (ICO) if you believe your data has been mishandled.
Retention period
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law (e.g. tax or accounting obligations).
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an update "Last updated" date. We encourage you to review it regularly.
Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Artisan County Hampers
Email: sales@englishhampers.com